How Can We Help You?
Whether you have a technical question, a bug to report, or just want to say hello — we read every message and reply within 24 hours.
Email Us
support@mushroomidentifiers.com
We reply to every email
Response Time
Within 24 Hours
Monday – Friday, business days
AI Identifier
Available 24/7
No downtime for identifications
Suspected Mushroom Poisoning? Do Not Use This Form.
This contact form is not monitored for emergencies. If you or someone else may have eaten a toxic mushroom, act immediately:
- 1Call emergency services immediately — do not wait for symptoms to appear
- 2Contact your regional Poison Control centre (numbers below)
- 3Preserve a sample of the mushroom, or photograph it clearly
- 4Record the time and approximate amount consumed
- 5Do NOT induce vomiting unless explicitly instructed by medical personnel
- 6Go to the nearest emergency room or hospital without delay
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What Can We Help With?
Use the form to reach us about anything related to the platform. Our team includes mycology experts and AI engineers who can address both scientific and technical questions.
Tips for faster help
- Include a screenshot for technical issues
- Describe the mushroom and location for ID questions
- Mention your browser/device for bug reports
Frequently Asked Questions
Quick answers to the questions we hear most often.
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