Support & Contact
How Can We Help You?
Whether you have a technical question, a bug to report, or just want to say hello — we read every message and reply within 24 hours.
Email Us
support@mushroomidentifiers.com
We reply to every email
Response Time
Within 24 Hours
Monday – Friday, business days
AI Identifier
Available 24/7
No downtime for identifications
Suspected Mushroom Poisoning? Do Not Use This Form.
This contact form is not monitored for emergencies. If you or someone else may have eaten a toxic mushroom, act immediately:
- 1Call emergency services immediately — do not wait for symptoms to appear
- 2Contact your regional Poison Control centre (numbers below)
- 3Preserve a sample of the mushroom, or photograph it clearly
- 4Record the time and approximate amount consumed
- 5Do NOT induce vomiting unless explicitly instructed by medical personnel
- 6Go to the nearest emergency room or hospital without delay
United States
Emergency: 911
Poison: 1-800-222-1222
United Kingdom
Emergency: 999
Poison: 0344 892 0111
Canada
Emergency: 911
Poison: 1-844-764-7669
Australia
Emergency: 000
Poison: 13 11 26
European Union
Emergency: 112
Poison: Local poison centre
International
Emergency: Local emergency
Poison: Local poison centre
What Can We Help With?
Use the form to reach us about anything related to the platform.
General Question
Bug Report
Feature Request
Safety Concern
Tips for faster help
- Include a screenshot for technical issues
- Describe the mushroom and location for ID questions
- Mention your browser/device for bug reports
Frequently Asked Questions
Quick answers to the questions we hear most often.
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